FAQ's

Q. Can I update my galleries and page info myself?
A. Yes and without any software. You’ll be given a user name and password that will allow you to log in and change your content as often as you like. If you can type or click a button you can do it with ease.

Q. Can I have music on my site?
A. Yes, as a matter of fact we have a music library you can use that consists of 20 songs or you can upload up to 10 songs of your own.

Q. How long will it take before I can launch my site from the time I order it?
A. Typically within a couple days, sometimes within hours.

Q. Do I own my design?
A. You will have a limited license for use of the design.

Q. Can I have my design hosted elsewhere?
A. For your protection, only we can host your design. This is the only way we can assure that your site will operate properly.

Q. Can I change my design later?
A. Yes. If you are purchasing the design you will have to pay a $50 switch out fee, however, if you lease a design you must keep the design for a 12 month minimum or pay a $50 switch out fee.

Q. Can I call Tafota.com if I have questions?
A. Yes you can. Most of the time during normal business hours (9am-5pm, Mon-Fri, MST) you’ll get a real person, not voice mail. If you leave a message after hours someone will get back to you promptly.

Q. Can I have a blog?
A. Yes and at no extra charge. We have set up Wordpress on our server for your use.

Q. How many email addresses can I have?
A. You get 3 with your service at no charge, if you need more they're only $5 each to set up.

Q. Can I get stats on my web site?
A. Yes, you can get a free account with Google Analytics, send us the account code and we'll put it on your site at no charge.

Q. Do I need any special software to manage my site?
A. No, just a web browser such as Internet Explorer or Firefox.

Q. Can I have FTP access to my site?
A. Yes, we do provide a folder in your account so you can upload images that can be linked on forums, PDF price lists you can link to for your clients, etc.